Open Society Foundations
The Open Society Foundations work to build vibrant and tolerant societies whose governments are accountable and open to criticism, whose laws and policies are open to debate and correction, and whose political institutions are open to the participation of all people. We seek to strengthen justice and the rule of law; broaden respect for human rights, including the rights of minorities; encourage pluralism and a robust diversity of opinion; deepen democratic practice and participation; expand economic equity; support effective governance; and invest in individuals, public and private organizations, and social movements that advance these goals.
We are a global network of foundations committed to local knowledge and national expertise. Our network includes national foundations, regional foundations, and other geographic programs operating in more than one hundred countries. At the same time, many programs with global reach operate from our four headquarters in Europe and the United States, including programs on digital information, documentary photography, drug policy, early childhood, education, fellowships, fiscal governance, higher education, human rights, international migration, justice, public health, scholarships, think tanks, and women’s rights. In addition to making grants to organizations and individuals, the Open Society Foundations engage in policy advocacy, legal advocacy and litigation, program-related investing, and public communications, as well as providing direct assistance to governments. Most programs and foundations in the network are governed or advised by their own boards.
The Open Society Foundations are the global philanthropies of George Soros, who, as chairman, plays an active role in the work of the foundations.
Job Profile
The business analyst is responsible for working with the business to administer and develop creative solutions that support the day-to-day business needs of the NetSuite users at Open Society Foundations. The business analyst will be the single point of contact responsible for managing the vendor relationship, assisting with managing the work plan and designing, implementing configuration, and development enhancements for NetSuite. NetSuite is an integrated critical business application for the Open Society Foundations. This individual will collaborate with other applications team members to manage the software development of these projects from original concept through final implementation, act as subject matter expert in a specific technology or business function, ensure that the technology solutions integrate, and oversee multiple projects on an ongoing and regular basis.
Essential duties and responsibilities include the following. The Open Society Foundations may add, change, or remove essential and other duties at any time.
- Manage the integration of vendor tasks and track and review vendor deliverables; partner with project teams, determine vendor requirements;
- Evaluate the NetSuite software product and provide recommendations for changes and upgrades to enhance stability in the product;
- Research and analyzing user needs, preferences, objectives, working methods, data usage and provide software solutions and technical architecture changes to align with the business requirements;
- Develop enhancements that stabilize and correct the existing deployment issues and create a regular release schedule for NetSuite;
- Plan, manage, and execute the data migrations necessary to support each release;
- Determine the feasibly for rolling out mobile application;
- Collaborate with the other business analysts to ensure integrated solutions;
- Anticipate and mitigate problems that may cause new risk to the project and its completion;
- Conduct project meetings, prepare project status reports and keep team, management, and business users informed of project status and related issues;
- Lead and participate on teams on a variety of taxonomy, content management, knowledge management, and information architecture projects;
- Develop data governance models, procedures, and policies;
- Keep abreast of new technologies, best practices, and global trends related to special projects; make recommendations and oversee incorporation as appropriate;
- Enhance organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments;
- Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.
Qualifications
- Bachelor’s degree (BA) from a four-year college or university and five years of relevant experience and/or training, or equivalent combination of education and experience;
- Proven NetSuite development and analysis; extensive coding, systems integration, and testing experience in agile environment;
- Experience with programming languages such as scripting and web services API;
- Experience working with the following types of enterprise applications: CRM, CMS, ERP, CPQ, Portals, SSO, e-Commerce, ESB/SOA;
- Certified NetSuite Administrator;
- Proven quick, self-sufficient learner with the ability to work/code independently;
- Previous experience as a strong team player with great collaborative skills;
- Proven analytical and creative, with the ability to solve problems and develop solutions accordingly;
- 5+ years of experience configuring and customizing (scripting) with NetSuite;
- 5+ years of experience developing and maintaining client/server and/or web applications with a Relational Database backend;
- Technical background, experience in system architecture, object-oriented design, web frameworks and patterns;
- Ability to author detailed technical design/specification documents capturing workflow processes, technical use cases, exception handling, and test cases;
- Experience developing in Agile;
- Proficiency in error resolution, error handling, and debugging;
- Experience with IDEs, source control systems, unit-testing tools, and defect management tools;
- Knowledge or hands-on experience with XML/XSL and Web Services (SOAP, WSDL);
- Experience developing web applications using JSP/Servlets, DHTML, and JavaScript;
- Experience in managing multiple priorities under pressure and accomplish short- and long- term deadlines with a heavy workload;
- Proven ability to build and maintain relationships with a wide array of people with diverse backgrounds throughout a complex organization;
- Effectively interact with staff on all levels;
- Professional, diplomatic demeanor with the ability to represent a global organization and interact with colleagues from diverse backgrounds;
- Outstanding written and verbal communication skills;
- Some travel required.
Work Environment and Physical Demands
Essential functions are typically performed in an office setting with a low level of noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation
Commensurate with experience. Excellent benefits package.
Application Instructions
Please email resume and cover letter with salary requirements to:humanresources@opensocietyfoundations.org. Include job code in subject line: NS-BA.